108
CISCO SUPPORT SPECIALIST OPTION (6576)
Business Division
RECOMMENDED COURSES FOR
CERTIFICATE PROGRAM
The Cisco Support Specialist certificate option is designed to prepare students to become
entry level network technicians. Areas of emphasis will be on network concepts of LAN’s
and WAN’s and on the installing, configuring and maintaining of Cisco routers and switches
in a small to medium business environment.
Students will participate in the Cisco Networking Academy Program. The Cisco Networking
Academy Program is a comprehensive e-learning program that provides students with the
Internet technology skills essential in a global economy. The Networking Academy delivers
Web-based content, online assessment, student performance tracking, hands-on labs,
instructor training and support, and preparation for industry standard certifications.
Upon completion of the appropriate courses, the student may elect to take the Cisco
Certified Network Associate (CCNA) examination. The CCNA is the first of two
certifications (the second – Cisco Certified Networking Professional – CCNP) on the path
toward CCIE status, Cisco Certified Internetwork Expert, the industry’s most respected
networking certification. Other certifications can be pursued upon completion of the
appropriate courses, includeing A+, Network+, Linux +, and Security+.
While every effort is made to assist the student in preparing for the CCNA examination, no
guarantee is made that students will pass the examination.
The prerequisite for this program is a “C” or better in CISM 2201 Fundamentals of
Computer Applications.
Exceptions are made for students with excellent computer skills or experience and are
made by the director of the program as needed.
The courses in the program are subject to change in order to be responsive to the changing
Information Technology demands of the workforce.
Sem. Hrs.
COPR 2281
Cisco I: Networking for Home and Small Businesses
5
COPR 2250
Computer Systems Support I
3
8
COPR 2282
Cisco II: Working at a Small-to-Medium Business or ISP
5
COPR 2251
Computer Systems Support II
3
8
COPR 2283
Cisco III: Introducing Routing and Switching in the Enterprise
5
COPR 2284
Cisco IV: Designing and Supporting Computer Networks
5
10
COPR 2291
Fundamentals of UNIX
3
COPR 2321
Basic Principles of Network Security
3
6
One-Year Total
32
